Computer and IT Support Contracts in Woking

Mitchells Online provide computer and it support contracts to small and medium sized business in Woking. Our services can be provided on an ad-hoc basis, or you may opt for an annual IT support agreement.

IT Infrastructure Management

More and more companies are realizing the benefits of hiring professionals to manage their IT Infrastructure. This includes servers, workstations, printers, Internet connection and services, email, backup systems, and critical applications.

Effective management of an IT Infrastructure is not waiting for problems to occur and then scrambling to fix them. True IT Management is taking proactive measures, monitoring and keeping the system tuned to peak performance to avoid as many problems as possible.

IT Consulting

Eventually, all companies face the building or expansion of existing IT infrastructure.  The choices can be daunting.  All companies, big or small, want the same thing out of
their IT...the best value for their money. 

A popular buzz term going around today: ROI-- "Return on Investment".  Any way you look at it an IT Infrastructure is an investment. 

Mitchells Online will assist you in analyzing your needs, and then building the best infrastructure your budget will allow. 

Emergency Rescue

When a system is down, no one wants to hear the consultant's voicemail informing them that they are unavailable.  When your IT Infrastructure experiences problems, you don't have the time to be reading a manual or troubleshooting yourself.

If you face a major catastrophe -crashed server, failed firewall, Internet connection down, virus infection- our response time is 30 minutes or less call back on all emergency calls, and 4 hours on-site.  In the interest of long-term relationships, we don’t take advantage of you in your time of need. 

Most small to medium sized  companies simply can't justify a full-time Computer Expert or IT person on the payroll. 

'Contuity' IT Support Contracts

Contuity-ITO is our outsourced IT Support Contract Service. It provides your business with business continuity through monitoring, backup, security and support. A Contuity Support Contract is a real alternative to having an in-house IT Person. Outsource it to a firm that has broad experience of working with companies just like yours, and solving their computing and internet problems... 

Now, with one dedicated account manager, you can solve all your computer, database, software, internet and document problems. These Contracts provide you with both on-site and telephone/email computer, network and software support for your business and your staff.

What's Provided :

• On-site or off-site support of your Computers, Servers, Network and Internet.
• Your Email.
• Your Software, Printers and Scanners.
• General Help & Advice.
• I.T. Software Asset Management (License Tracking).

Generally, companies specialize in web design, or databases, or selling or repairing PCs. Mitchells Online is quite unique in that it can provide expertise across most computing related areas, from hardware and networks through to software or the Internet.  Our "Invisible Man" service is available to customers who have a support contract with us and who have internet access via broadband. This service allows us within a few seconds to be on the desktop on any PC on your network to solve problems or walk your users through solving issues for themselves.

Microsoft Specialists

We have extensive experience if the installation, maintenance and support of the following Microsoft technologies and products:

• Microsoft Small Business Server (Specialists*)
• Microsoft Essential Business Server
• Microsoft Windows Server
• Microsoft Exchange Server
• Windows 7, Vista, XP
• Office 97/2000/XP/2003/2007

In Addition we have extensive experience of supporting:

• Sage 50 Accounts
• Symantec Endpoint protection
• McAffee Enterprise Security
• Symantec & Veritas Backup Exec
• Adobe Photoshop, Illustrator Acrobat

How Would You Like Your Business to Get Support? 

We can either offer you a no-commitment, on-demand call-out service to solve problems for you, or we can provide ongoing Support Contract based services, where you can place all your computer, software and Internet issues in our hands to solve for you.

We will work closely with you to define your computing needs, develop a phased program to implement solutions then be on-hand as a resource to support your business and your users.

Call us NOW.. so you can focus on your business, and we can take away your computing problems. 

Mitchells Online- Saunders Lane -  Woking GU22 0NN